Shipping & Returns
Due to the different express companies in various countries we also provide UPS, USPS, DHL, EMS express delivery methods (Expedited Shipping). If you need to change the courier method, please contact customer service. change the courier method may need to pay the difference. After you place your order, we will send the package information to your email for your inquiry.
Please note: total time = order processing time + shipping time
Orders will be processed and shipped the next day after processing day.
Usually it will take 10-25 working days for US and Europe clients.
Tracking Your Order:
You can check the logistics information by log into account or check on the following website according to the type of package information we send to you.
The products can be returned or exchanged within 14 days after received
Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.